·3 min read
Release
uWebChat 1.19: Smarter hunting & Presence awareness
uWebChat 1.19 unlocks Smarter Agent Routing and Presence Control with new hunting on away status feature.
uWebChat TeamBlog
Insights and updates from the uWebChat team
uWebChat Team·4 min read
Release
License management simplified in new uWebChat release
At uWebChat, we believe that simplicity and speed are key to great customer experiences. Version 1.18 makes license management easier than ever.
uWebChat Team·4 min read
Compliance
Empowering Accessibility – how uWebChat supports compliance with new Web Accessibility Laws
In today's digital age, inclusivity is more important than ever. Read how uWebChat can help comply with new accessibility requirements.
uWebChat Team·5 min read
Release
uWebChat 1.16 – Exciting new features and enhanced performance
We've been busy behind the scenes making significant upgrades including extra security scans, streamlined packages, and powerful new features.
uWebChat Team·5 min read
Feature
uWebChat's affordable AI Assistant
Revolutionize customer service and employee knowledge with uWebChat's affordable fixed price AI Assistant.
uWebChat Team·5 min read
Feature
New: uWebChat Voice
We are thrilled to announce that our Teams-based telephony solution has been rebranded to uWebChat Voice.
uWebChat Team·5 min read
Industry
How uWebChat Adds Value to Software Vendors
At uWebChat, we understand the unique challenges software vendors face in today's competitive market.
uWebChat Team·5 min read
Feature
uWebChat announces new Visitor Authentication Feature
Excited to announce the launch of Visitor Authentication, allowing chat agents to verify the identity of visitors via email or SMS.
uWebChat Team·4 min read
Feature
uWebChat announces new Multilingual App Settings
We are thrilled to announce groundbreaking enhancements in multilingual support with a dynamic app menu structure.
uWebChat Team·5 min read
Release
uWebChat 1.14: Enhanced Security Features for Live AI Chat
uWebChat 1.14 brings enhanced security features to protect your live chat communications.
uWebChat Team·6 min read
Industry
How uWebChat stands out in the crowded Live Chat Market
Discover what makes uWebChat different from other live chat solutions in a crowded market.
uWebChat Team·5 min read
Release
uWebChat version 1.13 including Media Sharing now live!
uWebChat 1.13 introduces media sharing capabilities, allowing agents and visitors to exchange images and files.
uWebChat Team·4 min read
Preview
uWebChat Sneak Peek – Image Support and the return of Speech-to-Text
A sneak peek at upcoming features including image support and the return of speech-to-text functionality.
uWebChat Team·4 min read
Release
uWebChat 1.12 launched with more customization options
uWebChat 1.12 brings more customization options to make the chat experience truly your own.
uWebChat Team·5 min read
Release
uWebChat 1.11.0 includes Visitor Transcript and more new features
Version 1.11.0 introduces visitor transcripts and several other new features to enhance your chat experience.
uWebChat Team·4 min read
Feature
Introducing the 'Type Indicator' – A New Dimension to Your uWebChat Experience
The new Type Indicator shows when the other party is typing, creating a more natural conversation flow.
uWebChat Team·5 min read
Feature
uWebChat introduces Virtual Assistant
Meet the new uWebChat Virtual Assistant – your AI-powered helper for 24/7 customer support.
uWebChat Team·5 min read
Integration
uWebChat & Copilot for Microsoft 365 – the Magic Couple
Discover the powerful combination of uWebChat and Microsoft Copilot for enhanced productivity.
uWebChat Team·5 min read
Tips
Enjoy Christmas Holiday and Boost your sales simultaneously
Learn how a live chatbot can boost your sales and customer satisfaction even during the holiday season.
uWebChat Team·5 min read
Feature
uWebchat is thrilled to announce Interactive Adaptive Cards
Interactive Adaptive Cards bring rich, interactive content to your chat conversations.
uWebChat Team