uWebChat 1.19: Smarter hunting & Presence awareness
uWebChat 1.19 unlocks Smarter Agent Routing and Presence Control with new hunting on away status feature.
Insights and updates from the uWebChat team
uWebChat 1.19 unlocks Smarter Agent Routing and Presence Control with new hunting on away status feature.
At uWebChat, we believe that simplicity and speed are key to great customer experiences. Version 1.18 makes license management easier than ever.
In today's digital age, inclusivity is more important than ever. Read how uWebChat can help comply with new accessibility requirements.
We've been busy behind the scenes making significant upgrades including extra security scans, streamlined packages, and powerful new features.
Revolutionize customer service and employee knowledge with uWebChat's affordable fixed price AI Assistant.
We are thrilled to announce that our Teams-based telephony solution has been rebranded to uWebChat Voice.
At uWebChat, we understand the unique challenges software vendors face in today's competitive market.
Excited to announce the launch of Visitor Authentication, allowing chat agents to verify the identity of visitors via email or SMS.
We are thrilled to announce groundbreaking enhancements in multilingual support with a dynamic app menu structure.
uWebChat 1.14 brings enhanced security features to protect your live chat communications.
Discover what makes uWebChat different from other live chat solutions in a crowded market.
uWebChat 1.13 introduces media sharing capabilities, allowing agents and visitors to exchange images and files.
A sneak peek at upcoming features including image support and the return of speech-to-text functionality.
uWebChat 1.12 brings more customization options to make the chat experience truly your own.
Version 1.11.0 introduces visitor transcripts and several other new features to enhance your chat experience.
The new Type Indicator shows when the other party is typing, creating a more natural conversation flow.
Meet the new uWebChat Virtual Assistant – your AI-powered helper for 24/7 customer support.
Discover the powerful combination of uWebChat and Microsoft Copilot for enhanced productivity.
Learn how a live chatbot can boost your sales and customer satisfaction even during the holiday season.
Interactive Adaptive Cards bring rich, interactive content to your chat conversations.