Live chat features for Microsoft Teams
Discover all the powerful features that make uWebChat the best choice for your business
Live chat features for Microsoft Teams
Discover all the powerful features that make uWebChat the best choice for your business
AI & Automation
Virtual Assistant
Automated responses for frequently asked questions with self-learning capabilities.
Read moreInteractive Adaptive Cards
Dynamic chat interactions with buttons and actionable controls for immediate actions.
Read moreRealtime Translation
Automatic realtime translation from and to the language of your visitor, automatic detection and translation.
Read moreSpeech to Text
Convert spoken words to text for both agents and visitors.
Read moreRouting
Skill Based Agent Hunting
Simply add agents to your group and define priority per agent to make sure the best suitable agent will receive the chat.
Read moreMulti-chat
Let agents handle multiple live website chats at the same time, each in its own private Microsoft Teams conversation.
Read moreTransfer
Agent-to-agent conversation handoff with full history preservation.
Read moreGroup Transfer
Transfer conversations between available agents or skill-based groups.
Read moreService Times
Customizable hours, holidays, language preferences per agent/group.
Read moreCommunication & Integration
WhatsApp Integration
Connect WhatsApp for Business with uWebChat's intelligent features.
Read moreMedia Sharing
An image is worth a thousand words, uWebChat supports the use of images in chat.
Read moreLeave a Message
Allow visitors to leave messages when agents are unavailable, ensuring no inquiry goes unanswered.
Read moreMeetNow
Simply convert the chat to a audio- or videocall. Instant and easy. No plugins. 100% browser based.
Read moreArchive to OneDrive
Chat history and Q&A database storage in OneDrive.
Read moreSecurity & Customization
Security
Azure infrastructure with OneDrive-only storage compliance.
Read moreAbuse Protection
Block abusive visitors and protect your agents from spam and unwanted interactions.
Read moreVisitor Authentication
Verification via email or text message confirmation.
Read moreCustomize Chat Client
Customize uWebChat to match your company branding by adjusting fonts, colors and styling.
Read moreCustom Fields
Collect visitor information with optional or required fields for email, company, phone, and country.
Read moreAvatar
Display agent Teams profile images or custom avatars for personalization.
Read moreCompare uWebChat with Alternatives
See how uWebChat stacks up against other live chat solutions
Start answering website visitors from Microsoft Teams
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