uWebchat is thrilled to announce Interactive Adaptive Cards
Interactive Adaptive Cards bring rich, interactive content to your chat conversations.
uWebChat TeamuWebChat has released a significant update featuring Interactive Adaptive Cards in our Teams Bot platform. This enhancement aims to improve how live chat interactions occur between website visitors, WhatsApp users, and support agents, bringing rich, interactive content directly into conversations.
Interactive Adaptive Card Interface
Chat messages now display in Adaptive Card format with interactive button controls for enhanced functionality. This modern interface makes conversations more engaging and information easier to digest.
Actionable Controls
Users can perform immediate actions during conversations, such as transferring a conversation to another agent with the click of a button within the chat interface. No more complex commands—just intuitive buttons and controls.
Enhanced User Engagement
The new interactive layout promotes smoother interactions and better overall customer engagement. Visitors can interact with cards directly in the chat, making actions like scheduling, form filling, and selections seamless.
Streamlined Communication
The structured format makes information exchange more efficient and user-friendly. Complex data displays clearly, and actions are obvious—reducing confusion and improving resolution times.
Automatic Rollout
The feature rolled out automatically to all uWebChat organizations without requiring manual setup. All users immediately benefit from the enhanced interface.
Connect with Customers Faster
Interactive Adaptive Cards enable seamless transitions between virtual and human agents without disruption. The structured format positions organizations at the forefront of modern customer engagement.
Key Features
