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New: uWebChat Voice

We are thrilled to announce that our Teams-based telephony solution has been rebranded to uWebChat Voice.

uWebChat TeamuWebChat Team
·5 min read

Exciting new opportunities with uWebChat: integrate business telephony seamlessly! We are thrilled to announce that our Teams-based telephony solution, formerly known as uCallManager, has been rebranded to uWebChat Voice. This rebranding marks a significant milestone in our journey to provide a more integrated and seamless communication platform for our customers.

What Does This Mean for You?

With uWebChat, you now have the opportunity to add business telephony to your communication platform, enhancing your ability to connect with clients, partners, and team members.

Unified Communication Platform

By integrating business telephony with uWebChat, you can manage all your communication channels from a single platform. This means no more switching between different tools for calls, chats, and meetings.

Enhanced Productivity

Streamline your workflows by having all communication tools in one place. This integration allows for quicker response times and more efficient collaboration, ultimately boosting your team's productivity.

Improved Customer Experience

With business telephony integrated into uWebChat, you can provide a more cohesive and responsive customer service experience. Handle customer inquiries more effectively and ensure that no call or chat goes unanswered.

Scalability and Flexibility

Whether you're a small business or a large enterprise, uWebChat's telephony integration is designed to scale with your needs. Easily add or remove users and features as your business grows.

Cost-Effective Solution

Reduce costs associated with maintaining multiple communication tools. With uWebChat, you get a comprehensive solution that combines telephony, chat, and video conferencing, all in one package.

How to Get Started

Getting started with uWebChat's new telephony features is simple. Visit our uWebChat Voice page for more information on how to integrate these features into your existing setup. Our team is here to support you every step of the way, ensuring a smooth transition and helping you make the most of this powerful new tool.

Join the Future of Business Communication

We are excited about the possibilities that uWebChat's telephony integration brings to our customers. Join us in embracing the future of business communication and take your connectivity to the next level.

Key Features

Teams presence based call routing
Wallboard to manage queues
Interactive Voice Response
Call queues
Agent priority's
Multiple call hunting methods
Integration with business applications
Caller ID flexibility
Service level dashboard
Call recording
Shifts integration
Service times and holidays
New: uWebChat Voice - Image 1