Video chat widget for your website
Turn a text chat into a face-to-face conversation in one click, without leaving Microsoft Teams
A video chat widget lets a visitor on your website talk to your team by video or voice, directly from the browser. With uWebChat the conversation starts as a normal live chat. When a question needs more than text, the agent types /MeetNow and the visitor receives a link to a Microsoft Teams call. No app, no account, no scheduling.
Why add video chat to your website?
One click from chat to video
Agents escalate a chat to a video or voice call with a single command. The visitor joins in the browser.
Runs on Microsoft Teams
Calls use the Teams infrastructure your organisation already trusts. No separate video platform to manage.
Nothing to install for visitors
Visitors click a link and join. Works on desktop and mobile without downloads.
Better for complex questions
Show a product, walk through a screen or read a document together. Faster than ten chat messages back and forth.
How the video chat widget works
Visitor starts a chat
The uWebChat widget on your website opens a normal live chat that lands in Microsoft Teams.
Agent starts a call
The agent types /MeetNow in the Teams conversation. uWebChat creates a Teams meeting instantly.
Visitor joins in the browser
The visitor receives the link in the chat window and joins by video or audio. The chat stays open alongside the call.
Where video chat on a website pays off
Sales demos
Show the product live to a prospect who is already interested, at the moment they ask.
Technical support
Let a customer share what they see instead of describing it. Solve issues in one session.
Consultancy and advice
Financial, legal or IT advisers can move a sensitive question to a private call.
E-commerce
Personal shopping advice for high-value items, straight from the product page.
Frequently asked questions
Do visitors need to install anything for video chat?
No. The visitor receives a link inside the chat window and joins the Microsoft Teams call in the browser, on desktop or mobile.
Can I use voice only instead of video?
Yes. The visitor can join with audio only, and the agent can keep the camera off. Both sides choose.
Which plan includes the video chat widget?
MeetNow, the video and voice feature, is included from the Basic plan at EUR 3 per agent per month. The live chat widget itself is free for 1 agent.
Is the video call secure?
Calls run on Microsoft Teams and inherit your Microsoft 365 security settings. uWebChat stores no chat or call content.
Does the video chat widget work on any website?
Yes. The widget is a JavaScript snippet that works on WordPress, Shopify, Wix, Webflow, Squarespace, Drupal, Joomla and custom sites.
Add video chat to your website
Start free with live chat and upgrade to video when you need it.
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