uWebChat Sneak Peek – Image Support and the return of Speech-to-Text
A sneak peek at upcoming features including image support and the return of speech-to-text functionality.
uWebChat TeamuWebChat is more than just a live chat bot—it's intelligent, smart, skilled and speaks every world language. We're excited to share a sneak peek at upcoming features including image sharing capabilities and the return of enhanced speech-to-text functionality.
Image Support in Live Chat
A picture is worth a thousand words! The platform will soon allow users to share images seamlessly within their conversations. Users can share photos, screenshots, and other images to enhance communication and make troubleshooting faster and more effective.
Images can convey complex ideas quickly and effectively, improving engagement and making conversations more productive.
Enhanced Communication Benefits
Visual content captures attention and makes conversations more lively. Whether you're helping a customer troubleshoot an issue, discussing product options, or explaining a concept, images make communication clearer and more engaging.
WhatsApp Integration
The image sharing feature will extend to WhatsApp conversations for consistency across all channels. Customers can share images regardless of how they reach out to you.
Speech-to-Text Returns
The company brings back its speech-to-text capability, now more accurate and responsive than before. Users can press the microphone in the chat window and start talking to convert spoken words to text automatically. Ideal for those preferring speech over typing or multitasking while chatting.
Coming Soon
Image support will be automatically provided to Enterprise customers and launching in the coming days. Stay tuned for the official release with full functionality for all supported license tiers.
Key Features
