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Empowering Accessibility – how uWebChat supports compliance with new Web Accessibility Laws

In today's digital age, inclusivity is more important than ever. Read how uWebChat can help comply with new accessibility requirements.

uWebChat TeamuWebChat Team
·4 min read

In today's digital landscape, inclusivity has become crucial. New legislation mandates that websites and webshops provide accessible experiences for people with disabilities, including those with visual and hearing impairments. uWebChat is committed to supporting businesses in achieving greater inclusivity and meeting these important accessibility requirements.

The European Accessibility Act (EAA)

The European Accessibility Act, approved in 2019, takes effect on June 28, 2025. This landmark regulation extends accessibility requirements across products and services in the private sector, specifically including websites and mobile applications. The framework aims to ensure equal access to information and communication technologies for people with disabilities across Europe.

The EAA represents the EU's commitment to creating an inclusive digital environment where individuals with disabilities can participate fully in the digital economy.

Live Video Meetings with Sign Language Support

uWebChat enables real-time video meetings where support agents proficient in sign language can assist users with hearing impairments. This feature ensures effective communication for deaf and hard-of-hearing visitors, allowing them to receive the same quality of support as any other customer.

Real-Time Speech-to-Text Feature

Our speech-to-text functionality converts spoken words into written text instantly. This feature particularly benefits users with visual impairments who may struggle reading on-screen content, as well as those who prefer voice-based interaction. Users can simply speak and have their words converted to text automatically.

Multi-Language Support

Real-time translation capabilities remove language barriers, serving non-native speakers and individuals with language-related disabilities. This feature supports global audience reach while ensuring that language differences never prevent someone from getting the help they need.

Our Commitment to Accessibility

uWebChat is built on three core pillars: top-notch security with data protection within your Microsoft 365 tenant, cutting-edge AI technology for smart responses and enhanced interactions, and seamless integration that works across various platforms and tools. These foundations enable us to deliver accessible communication solutions for all users.

Key Features

Sign language video support
Real-time speech-to-text
68+ language translation
Accessible chat interface
Video meeting capabilities
EAA compliance support
Empowering Accessibility – how uWebChat supports compliance with new Web Accessibility Laws - Image 1
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