Service Times

Customizable hours, holidays, language preferences per agent/group.

Optimize customer interaction by customizing service times, holidays, and language settings per agent and group seamlessly. Configure chat availability aligned with your business operations.

Customization

Establish service hours matching your business operations, ensuring chat availability when needed most. Set specific schedules for different departments or teams.

Language Settings

Configure language preferences individually per agent or per group, enabling seamless multilingual visitor communication without requiring multilingual staff.

Agent Availability

Set up service parameters accounting for agent availability, holiday schedules, and other operational factors. Ensure optimal coverage during peak hours.

Leave Messages

Enable visitors to submit messages during unavailable periods, capturing communication opportunities that might otherwise be missed. Never lose a potential customer.

Key Benefits

  • Custom business hours
  • Holiday scheduling
  • Per-group settings
  • Language preferences
Service times configuration in uWebChat

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Ready to Transform Your Customer Communication?

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