Security
Azure infrastructure with OneDrive-only storage compliance.
uWebChat is proud to be recognized as a secure live chat solution, offering robust features that prioritize user privacy and data security. Running entirely on Azure infrastructure for enhanced security policies and reliability.
No Data Storage
Conversations remain private without being stored by the platform. Users can archive chats to business email or Microsoft OneDrive instead, keeping data under your control.
Visitor Control
Ban visitor function enables agents to block abusive or unwanted visitors instantly. Helps prevent spam and harassment, keeping your team focused on genuine customers.
Microsoft Graph Integration
Secure file management through OneDrive connectivity. Retrieves agent availability status for intelligent routing while maintaining enterprise security standards.
Country Blocklist
Enterprise users can restrict access by country. Manage blocked countries with add, remove, or view options for granular geographic access control.
Key Benefits
- 100% Azure infrastructure
- No data retention
- Country blocklist
- GDPR compliant
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