Visitor Authentication
Verification via email or text message confirmation.
Secure information exchange in live chat conversations. Verify visitor identity via email or SMS using a secure 4-digit code that visitors enter to complete verification before accessing sensitive information.
Why Authentication Matters
Authentication ensures only authorized users access sensitive information, protects against security breaches, verifies user identity, prevents fraud, and enables personalized support based on verified data.
Email Authentication
Send a verification code to the user's registered email address. Visitors receive an authentication code via email and enter it in the chat window to become authenticated.
SMS Authentication
Send a one-time password to a registered mobile phone number, adding an extra security layer by restricting access to users with the registered device.
Secure Information Exchange
Once verified, agents can confidently share sensitive information knowing they are communicating with the right person. Build trust with your customers through secure authentication.
Key Benefits
- Email verification
- SMS verification
- 4-digit secure codes
- Identity confirmation
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