Artificial Intelligence chat bot
Not just a chat bot; uWebChat adds intelligence with intelligent skill based routing and realtime translation in 68 languages. Not just a chat bot but a omnichannel communication solution for live chat, voice, video and automated responses. All in one single client: Microsoft Teams.
Custom style your chat bot
Contact center chat bot
Skill based agent hunting
Simply add agents to your group and define priority per agent to make sure the best suitable agent will receive the chat. No agent available? uWebChat will take your message and notifies the first available agent.
Automated chat bot
Archive to OneDrive
Promote chat to voice or video with MeetNow
Sometimes it is just better or easier to talk to someone, simply convert the chat to a audio- or videocall. Instant and easy. No plugins. 100% browser based. uWebChat is your omnichannel communication tool.