Interactive Adaptive Cards
November 30, 2023
Introducing the enhanced Chat Experience:
Interactive Adaptive Cards!
What's New?
Interactive Adaptive Card Interface: chat messages and responses are now displayed in an Adaptive Card format, enriched with interactive controls like buttons.
Actionable Controls for Efficient Interaction: users can now take immediate actions during chats, such as transferring a conversation to another agent, with the click of a button within the chat interface.
Enhanced User Engagement and Efficiency: this intuitive and interactive interface promotes smoother and more efficient interactions, enhancing overall customer engagement.
Streamlined Communication: thee new layout, with its structured and interactive elements, makes information exchange more efficient and user-friendly.
Why Interactive Adaptive Cards?
Stay Ahead of the Curve
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Interactive Adaptive Cards will roll-out automatically in the upcoming days to all uWebChat organizations and users. No action needed on your side, just enjoy this new intuitive experience.