Interactive Adaptive Cards

November 30, 2023

Introducing the enhanced Chat Experience:
Interactive Adaptive Cards!

We are thrilled to announce the latest update to uWebChat, your trusted Teams Bot for managing live chats from website visitors and WhatsApp users. In our commitment to continually enhance user experience, we are introducing a significant update – the integration of Interactive Adaptive Cards in our chat interface!

What's New?

Interactive Adaptive Card Interface: chat messages and responses are now displayed in an Adaptive Card format, enriched with interactive controls like buttons.

Actionable Controls for Efficient Interaction: users can now take immediate actions during chats, such as transferring a conversation to another agent, with the click of a button within the chat interface.

Enhanced User Engagement and Efficiency: this intuitive and interactive interface promotes smoother and more efficient interactions, enhancing overall customer engagement.

Streamlined Communication: thee new layout, with its structured and interactive elements, makes information exchange more efficient and user-friendly.

Why Interactive Adaptive Cards?

Adaptive Cards with interactive elements represent a leap forward in chat technology. They offer a dynamic, structured, and engaging way to display information and facilitate actions directly within the chat, revolutionizing the way you connect with customers.

Stay Ahead of the Curve

Embracing the latest in chat technology puts you at the forefront of customer engagement. With uWebChat’s latest update, you’re not just adapting to the changes in digital communication; you’re leading them.

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Interactive Adaptive Cards will roll-out automatically in the upcoming days to all uWebChat organizations and users. No action needed on your side, just enjoy this new intuitive experience.