Experience seamless multilingual communication with uWebChat, which incorporates the ChatGPT-4 language model from Azure OpenAI to enable real-time translation. This makes uWebChat the intelligent, Office integrated live chat bot that translates real time to and from any world language. Agents can communicate in any language. uWebChat opens the world to you.
Integrating Microsoft 365 CoPilot with uWebChat could help customer support agents respond to queries more efficiently, as the AI can provide real-time suggestions and relevant information to help agents provide accurate and timely answers.
Microsoft Copilot can enable support agents to collaborate on resolving customer issues by providing real-time suggestions and drawing from a shared knowledge base.
Copilot can be a valuable training tool for new support agents, helping them learn the ropes by offering real-time suggestions and guidelines for handling customer inquiries.
By leveraging language models, Copilot can assist agents in communicating with customers in multiple languages, providing a more inclusive and accessible support experience. uWebChat is already based on Azure Cognitive services and uses real time translation based on the browser language of the visitor. Native agents are no longer required, the world is your market.
Automated processes can make a hug impact on costs, reducing the number of human agents needed.
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