uWebChat vs Tawk.to
Professional live chat vs free: discover the real cost of free chat software
Tawk.to offers free live chat, but at what cost? Hidden limitations, ads, and lack of professional features can hurt your business. uWebChat provides enterprise-grade features with Microsoft Teams integration at transparent, affordable pricing.
Feature Comparison
Pricing Comparison
uWebChat
From EUR 3/agent/month
Free plan for 1 agent, no ads, no branding. Professional plan from EUR 3/agent/month includes AI chatbot, real-time translation (68+ languages), video calls, Microsoft Teams integration, and OneDrive archiving.
Tawk.to
Free (with limitations)
Free plan includes unlimited agents but shows Tawk.to branding on the widget. Remove branding: $29/month. AI Assist: $29/month extra. Video + voice + screen sharing: $29/month extra. Hire a live agent: from $1/hour. Full feature access can cost $100+/month.
Tawk.to: Pros & Cons
Pros
- +Free basic plan
- +Easy to get started
- +Unlimited agents on free plan
- +Basic chat functionality works
Cons
- -No Microsoft Teams integration
- -Tawk branding on free plan
- -Limited support on free plan
- -No real-time translation
- -No video chat capabilities
- -Basic routing only
Why Choose uWebChat over Tawk.to
Microsoft Teams Integration
Respond to customers directly from Teams. No separate apps, no missed chats. Your team stays in their productive environment.
Professional Image
No third-party branding or ads. Present a professional image to your customers with your own branding and colors.
Real-time Translation
Support international customers in 68+ languages. Automatic translation breaks down language barriers.
Enterprise Features
Video chat, adaptive cards, skill-based routing, and more. Features that help you convert visitors into customers.
Frequently Asked Questions
Why pay for uWebChat when Tawk.to is free?
Free often comes with hidden costs: no Teams integration, Tawk branding, limited support, and missing features like translation and video chat. uWebChat's affordable pricing delivers real ROI.
Can I migrate from Tawk.to to uWebChat?
Yes, migration is simple. Install the uWebChat widget on your site and you're ready. No complex data migration needed.
Does uWebChat have a free plan?
Yes! uWebChat offers a free plan for 1 agent with core features. Upgrade to paid plans for additional agents and advanced features.
What features does uWebChat have that Tawk.to doesn't?
Native Teams integration, real-time translation, video chat, adaptive cards, WhatsApp integration, OneDrive archiving, and skill-based routing with Teams presence.
How much does Tawk.to really cost?
Tawk.to's base chat is free but shows Tawk.to branding. Removing branding costs $29/month. AI Assist is an extra $29/month. Video, voice, and screen sharing costs another $29/month. Hiring a live agent starts at $1/hour. A full-featured setup can exceed $100/month. uWebChat includes all these features starting from EUR 3/agent/month with a free plan for 1 agent.
Is Tawk.to really free?
Tawk.to offers a free plan with unlimited agents, but it comes with visible Tawk.to branding on the chat widget. For a professional look, you need to pay $29/month to remove branding. Additional paid add-ons are needed for AI, video calls, and other premium features.
Compare with Other Solutions
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