uWebChat vs Tawk.to

Professional live chat vs free: discover the real cost of free chat software

Tawk.to offers free live chat, but at what cost? Hidden limitations, ads, and lack of professional features can hurt your business. uWebChat provides enterprise-grade features with Microsoft Teams integration at transparent, affordable pricing.

Feature Comparison

Feature Comparison
uWebChat
Tawk.to
Integration
Native Microsoft Teams Integration
Included
Not included
Teams Presence-Based Routing
Included
Not included
WhatsApp Integration
Included
Not included
OneDrive Archiving
Included
Not included
Chat Features
Real-time Translation (68+ languages)
Included
Not included
Video Chat
Included
Not included
No Branding/Ads
Included
Paid feature
Interactive Adaptive Cards
Included
Not included
Support & Reliability
Professional Support
Included
Limited
SLA Guarantees
Included
Not included
Enterprise Security
Included
Basic

Pricing Comparison

uWebChat

From EUR 3/agent/month

Professional features, no ads, Teams integration included.

Tawk.to

Free (with limitations)

Free plan has Tawk branding. Remove branding: $29/month.

Tawk.to: Pros & Cons

Pros

  • +Free basic plan
  • +Easy to get started
  • +Unlimited agents on free plan
  • +Basic chat functionality works

Cons

  • -No Microsoft Teams integration
  • -Tawk branding on free plan
  • -Limited support on free plan
  • -No real-time translation
  • -No video chat capabilities
  • -Basic routing only

Why Choose uWebChat over Tawk.to

1

Microsoft Teams Integration

Respond to customers directly from Teams. No separate apps, no missed chats. Your team stays in their productive environment.

2

Professional Image

No third-party branding or ads. Present a professional image to your customers with your own branding and colors.

3

Real-time Translation

Support international customers in 68+ languages. Automatic translation breaks down language barriers.

4

Enterprise Features

Video chat, adaptive cards, skill-based routing, and more. Features that help you convert visitors into customers.

Frequently Asked Questions

Why pay for uWebChat when Tawk.to is free?

Free often comes with hidden costs: no Teams integration, Tawk branding, limited support, and missing features like translation and video chat. uWebChat's affordable pricing delivers real ROI.

Can I migrate from Tawk.to to uWebChat?

Yes, migration is simple. Install the uWebChat widget on your site and you're ready. No complex data migration needed.

Does uWebChat have a free plan?

Yes! uWebChat offers a free plan for 1 agent with core features. Upgrade to paid plans for additional agents and advanced features.

What features does uWebChat have that Tawk.to doesn't?

Native Teams integration, real-time translation, video chat, adaptive cards, WhatsApp integration, OneDrive archiving, and skill-based routing with Teams presence.

Ready to Try uWebChat?

Start 14-Day Free Trial

Start 14-Day Free Trial

Ready to transform your customer communication?

Start your free trial today and see the difference