18) Personal agent settings - ​ uWebChat
18) Personal agent settings
December 17, 2021
Every agent has personal settings which the agent can manage by themselves. An agent can change three options.

18.1 Three options

Every agent has personal settings which the agent can manage by themselves. An agent can change three options:

  • Chat logs – Allows the agent to enable or disable the saving of chat logs to OneDrive
  • Language – Allows the agent to select a primary language. When website users talk to the agent in a language different than the set primary language, the agent will see the messages translated to their set primary language.
  • Translation – Enable or disable the use of real time translation

The agent can use the command My Settings or Settings to change these options.