uWebChat starts with a free edition and can be expanded with the additional features in the Basic, Pro and Enterprise version. For Basic, Pro or ENT features; navigate to Microsoft AppSource to purchase the license key and simply add the key in the uWebChat client.
1 agent / group
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Activation on 1 domain/site
Knowledge base support
Teams Presence based hunting
Multiple agents /groups
Hunt time-out settings
Archive to OneDrive
Leave Message
MeetNow
Support for 2 domains
Ban visitor (abuse protection)
Advanced hunting
(serial/ round robin/ simultaneous)
Set Service times
Language (68) settings per group
Agent Avatar
Speech to text
Transfer Conversation to other agent
WhatsApp Business integration
Custom Branding uWebChat button
Supports 5 domains/sites
Supports 10 groups
Chat & Phone support
Realtime translation in 68 languages
Enable/disable realtime translation
Custom branding uWebChat client
Unlimited groups
Unlimited agents
Supports 10 domains/sites
Setup assistance
DIRECT BILLING, EDUCATIONAL
OR NON PROFIT PRICING?
You can easily start off with the free version and explore what value uWebChat can add to your organization. Once you are ready for the next level in Customer Service simply upgrade to the license plan that suits you. All plans are based on monthly rates per user and can be adjusted any time. No long term contracts but pay as you go. If your organization is a qualified educational or non profit organisation; reach out for our special offers.
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