NEW: “MeetNow” Promote your chat to an instant voice or videomeeting Now your agents can promote any chat conversation to a voice or video call. Simply type /meetnow in uWebChat en your visitor can join an instant voice or video … Read More
Author Archives: uWebChat Team
Data-Driven Customer Journeys
Keeping customers happy doesn’t just mean dealing with their calls and queries. Customers expect businesses to make the process as pain-free as possible. They expect them to know who they are, why they’re calling, and what their needs are – … Read More
Is Your Business Keeping Pace With The Chatbot Boom?
Artificial Intelligence, flying cars, the Jetsons – we’ve heard it all before, but could Johnny Five really be alive this time? Well, our chatbot most certainly is. Okay, so our bot can’t play cards or solve crimes, but it’s pretty … Read More
Tags: #uWebChat
New features uWebChat
We are constantly adding new features and functions, based on the feedback we receive from our valued customers. We would like to thank you for that! It enables us to constantly improve and match your needs and wishes. Please continue … Read More
Tags: #uWebChat
AI Chatbot Vs. Human Interaction: Who Wins?
Luckily, long-gone are the days when customers would be left hanging for hours listening to Cisco´s terrible Michael Bolton breakdown. As everything is going online, the playing field is changing. It’s just a matter of time before artificial intelligence can … Read More