What is a live chat website?

A live chat website is a website that has a chat widget allowing visitors to communicate with support agents or sales teams in real-time. uWebChat provides an easy-to-install live chat widget that integrates with Microsoft Teams, enabling businesses to offer instant customer support directly on their website.

How do I add live chat to my website?

Adding live chat to your website with uWebChat is simple: 1) Sign up for a free account, 2) Copy the provided JavaScript snippet, 3) Paste it into your website's HTML. The chat widget will appear automatically, and your team can respond to chats directly from Microsoft Teams.

uWebChat is an Azure-based live chat solution integrated with Microsoft Teams, offering omnichannel communication (chat, voice, and video) via a web widget. It enables website visitors to chat with agents, and uniquely allows agents to take calls or start video calls directly through the chat interface using Teams.

What is the best live chat software for websites?

uWebChat is an excellent choice for businesses using Microsoft 365. Unlike other live chat software, uWebChat integrates directly with Microsoft Teams, so agents don't need to learn a new tool. It offers AI-powered chatbots, real-time translation in 68+ languages, video calling, and is free for 1 agent.

Does uWebChat support voice and video calls?

Yes! uWebChat uniquely enables voice calls and video meetings through the chat interface via Microsoft Teams. Customers can seamlessly transition from typing to a voice call or video conference with an agent, which is useful for complex issues or high-touch sales.

How does uWebChat integrate with Microsoft Teams?

uWebChat deeply integrates with Microsoft Teams. Agents can use their existing Teams client to handle chats and escalate to voice/video effortlessly. For organizations already using Microsoft 365, agents don't need to learn a new chat dashboard – they stay in Teams.

Does uWebChat support multiple languages?

Yes, uWebChat uses Azure Cognitive Services to auto-translate chats in real-time. This means an agent in the UK can seamlessly chat with a website visitor typing in Spanish, German, or any of 68+ supported languages.

Is there a free live chat for websites?

Yes, uWebChat offers a free tier that allows you to add live chat to your website at no cost for 1 agent. You can upgrade to Basic, Professional, or Enterprise AI editions as your needs grow.

Wix Live Chat Integration

Add Microsoft Teams live chat to your Wix website and engage visitors in real-time

Start free trial View pricing

Why Wix Users Choose uWebChat

Unlike basic Wix Chat or expensive alternatives, uWebChat gives you Microsoft Teams integration, real-time translation, and video chat in one package.

vs Wix Chat

Full Microsoft Teams integration instead of separate dashboard

vs LiveChat

Built-in video chat and screen sharing included

vs Tawk.to

Real-time translation in 68+ languages, not just English

vs Crisp

AI Virtual Assistant for 24/7 automated responses

View full comparison →

Easy 3-Step Setup

Get live chat running on your Wix site in under 10 minutes

1. Get Your uWebChat Account

Sign up for a free uWebChat account through Microsoft Teams. Install the uWebChat app from the Teams App Store and complete the quick setup wizard.

2. Configure Your Chat Group

Create a chat group and add your support agents. Configure your hunting settings, service hours, and automated responses.

3. Add the Chat Widget to Wix

In your Wix Editor, go to Settings > Custom Code > Add Custom Code. Paste the uWebChat embed code, set it to load on 'All pages' and place it in the 'Body - end' section.

<!-- uWebChat for Wix -->
<script src="https://pool01.uwebchat.com/webchat-button.js"
        data-customer-id="YOUR_CUSTOMER_ID"
        data-group-id="YOUR_GROUP_ID">
</script>

4. Upgrade Anytime

Upgrade in app whenever you need more. Unlock WhatsApp integration, real-time translations, additional agents, and AI-powered support with our paid plans.

Transform Your Wix Website

Professional live chat features for your Wix site

No Coding Required

Simple copy-paste installation using Wix's Custom Code feature. No technical skills needed.

Instant Customer Support

Respond to visitor questions directly from Microsoft Teams. No need to monitor a separate dashboard.

Global Reach

Real-time translation in 68+ languages lets you serve international visitors in their native language.

Microsoft Teams Native

Answer chats directly from Teams where you already work. No new apps to learn.

Video Chat (MeetNow)

Start video calls with visitors for consultations, demos, or personalized support.

AI Virtual Assistant

Let AI handle common questions 24/7. Automatically respond when you're away.

Companies Trust uWebChat

0.0/5

Average Rating

Languages Supported

24/7

AI Assistant Uptime

Frequently Asked Questions

Can I add uWebChat to my Wix site without coding?

Yes! Wix's Custom Code feature makes it easy. Just copy and paste the embed code - no coding knowledge required.

Will the chat widget work on my mobile Wix site?

Absolutely. The uWebChat widget is fully responsive and works perfectly on desktop, tablet, and mobile versions of your Wix site.

Can I customize the chat button colors?

Yes! With Pro and Enterprise plans, you can fully customize colors, position, and styling to match your Wix site's design.

Does uWebChat work with Wix's free plan?

Yes, uWebChat works with all Wix plans. However, some Wix features like Custom Code require a Premium plan.

How does uWebChat compare to Wix Chat?

uWebChat offers native Microsoft Teams integration, real-time translation in 68+ languages, video chat capabilities, and an AI virtual assistant - features not available in basic Wix Chat.

Ready to transform your customer communication?

Start your free trial today and see the difference

Start free trial