Blog
Februari 21, 2025
Integrated communications: uWebChat Voice
More than just a live chat bot, uWebChat is intelligent, smart, skilled and speaks every world language.
Exciting new opportunities with uWebChat: integrate business telephony seamlessly!
We are thrilled to announce that our Teams-based telephony solution, formerly known as uCallManager, has been rebranded to uWebChat Voice. This rebranding marks a significant milestone in our journey to provide a more integrated and seamless communication platform for our customers.
What Does This Mean for You?
With uWebChat, you now have the opportunity to add business telephony to your communication platform, enhancing your ability to connect with clients, partners, and team members. Here’s how this new integration can benefit your business:
Unified Communication Platform
By integrating business telephony with uWebChat, you can manage all your communication channels from a single platform. This means no more switching between different tools for calls, chats, and meetings.
Enhanced Productivity
Streamline your workflows by having all communication tools in one place. This integration allows for quicker response times and more efficient collaboration, ultimately boosting your team’s productivity.
Improved Customer Experience
With business telephony integrated into uWebChat, you can provide a more cohesive and responsive customer service experience. Handle customer inquiries more effectively and ensure that no call or chat goes unanswered.
Scalability and Flexibility
Whether you’re a small business or a large enterprise, uWebChat’s telephony integration is designed to scale with your needs. Easily add or remove users and features as your business grows.
Cost-Effective Solution
Reduce costs associated with maintaining multiple communication tools. With uWebChat, you get a comprehensive solution that combines telephony, chat, and video conferencing, all in one package.
How to Get Started
Getting started with uWebChat’s new telephony features is simple. Visit our uWebChat Voice page for more information on how to integrate these features into your existing setup. Our team is here to support you every step of the way, ensuring a smooth transition and helping you make the most of this powerful new tool.
Join the Future of Business Communication
We are excited about the possibilities that uWebChat’s telephony integration brings to our customers. Join us in embracing the future of business communication and take your connectivity to the next level.
uWebChat Voice features
- Teams presence based call routing
- Wallboard to manage queues
- Interactive Voice Response
- Callqueues
- Agent priority’s
- Multiple call hunting methods
- Integration with business applications
- Caller ID flexibility
- Servicelevel dashboard
- Callrecording
- Shifts integration
- Servicetimes and holidays
Meet the future of integrated communications
On a mission to become the most intelligent & secure Live Chat Solution
Top Notch Security
Cutting Edge AI technology
Seamless Integration
PHONE
+31262020002 (NL)
+3237470004 (BE)
+12394313890 (US)
ADDRESS
uWebChat is powered by Universal.cloud
Nieuwe Stationsstraat 10
6811 KS Arnhem
The Netherlands
