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Deep dive into Media Sharing

A Picture is Worth a Thousand Words

Enhanced Communication

Images can convey complex ideas quickly and effectively, making it easier to share information and collaborate with others. Improved Engagement Visual content is more engaging and can capture the attention of your chat partners, making conversations more lively and interesting.

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All common image sizes and WhatsApp

Improve Customer Engagement

Visual content is more engaging and can capture the attention of your chat partners, making conversations more lively and interesting. 

uWebChat currently supports all common image formats like jpeg, jpg, png, gif, webp, tmp, tiff. File size is limited to 4MB.

Image Sharing is also available for uWebChat’s WhatsApp integration, allowing users to share images seamlessly within their WhatsApp conversations. This enhancement ensures a consistent and engaging communication experience across all platforms.

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Security & Privacy in Media Sharing

Security is our top priority

At uWebChat, securing your data and protecting your privacy is our top priority. We don’t store your conversations; that’s managed by you in your company’s OneDrive. For Media Sharing, we apply the same security measures. Shared media is temporarily uploaded to a blob container only for the duration of the conversation and is permanently deleted once the conversation ends. Additionally, uWebChat uses Azure AI Content Safety to guard against unwanted images.

License options for Media Sharing

Pro

uWebChat
$ 15 00
User/ Month
Teams Presence based agent hunting
Advanced hunting methods (serial/round robin/simultaneous)
Hunt time out settings
Archive to OneDrive
Conversation Transcript per email for agent
Conversation Transcript download for visitor
Service times
Holiday schedules
MeetNow - add voice and video to your live chat
uWebChat groups
Language settings per group
Speech to text
Personalize with Teams agent image or avatar
Custom branding uWebChat chat button
Transfer conversations to other agents
WhatsApp Business integration
5 domains supported
Leave a Message
White labelled Solution
Abuse Protection - Ban Visitor
Media Sharing
Purchase
Business Professional Features

Enterprise AI

uWebChat
$ 25 00
User/ Month
All of the Pro features
Realtime translation in 68 languages
Open AI Virtual Assistent
Enable/disable translation in chat
Custom branding uWebChat chat button & conversation window
10 domains supported
Purchase
Live AI Chat for Enterprises and Customer Contact Centers

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PHONE

+31262020002 (NL)
+3237470004 (BE)
+12394313890 (US)

ADDRESS

uWebChat is powered by Universal.cloud
Nieuwe Stationsstraat 10
6811 KS Arnhem
The Netherlands

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