New: uWebChat Voice

Blog

Februari 21, 2025

Integrated communications: uWebChat Voice

uWebChat is meer dan alleen een livechatbot: hij is intelligent, slim, bekwaam en spreekt elke wereldtaal.

Exciting new opportunities with uWebChat: integrate business telephony seamlessly!

We are thrilled to announce that our Teams-based telephony solution, formerly known as uCallManager, has been rebranded to uWebChat Voice. This rebranding marks a significant milestone in our journey to provide a more integrated and seamless communication platform for our customers.

What Does This Mean for You?

With uWebChat, you now have the opportunity to add business telephony to your communication platform, enhancing your ability to connect with clients, partners, and team members. Here’s how this new integration can benefit your business:

Unified Communication Platform

By integrating business telephony with uWebChat, you can manage all your communication channels from a single platform. This means no more switching between different tools for calls, chats, and meetings.

Enhanced Productivity

Streamline your workflows by having all communication tools in one place. This integration allows for quicker response times and more efficient collaboration, ultimately boosting your team’s productivity.

Verbeterde klantervaring

With business telephony integrated into uWebChat, you can provide a more cohesive and responsive customer service experience. Handle customer inquiries more effectively and ensure that no call or chat goes unanswered.

Scalability and Flexibility

Whether you’re a small business or a large enterprise, uWebChat’s telephony integration is designed to scale with your needs. Easily add or remove users and features as your business grows.

Kosteneffectieve oplossing

Reduce costs associated with maintaining multiple communication tools. With uWebChat, you get a comprehensive solution that combines telephony, chat, and video conferencing, all in one package.

How to Get Started

Getting started with uWebChat’s new telephony features is simple. Visit our uWebChat Voice page for more information on how to integrate these features into your existing setup. Our team is here to support you every step of the way, ensuring a smooth transition and helping you make the most of this powerful new tool.

Join the Future of Business Communication

We are excited about the possibilities that uWebChat’s telephony integration brings to our customers. Join us in embracing the future of business communication and take your connectivity to the next level.

uWebChat Voice features

Teams presence based call routing
Wallboard to manage queues
Interactive Voice Response
Callqueues
Agent priority’s
Multiple call hunting methods
Integration with business applications
Caller ID flexibility
Servicelevel dashboard
Callrecording
Shifts integration
Servicetimes and holidays

Meet the future of integrated communications

Op een missie om de meest intelligente en veilige Live Chat-oplossing te worden

Top Notch Security

Zorgt ervoor dat jouw gesprekken en gegevens beveiligd zijn en alleen beschikbaar zijn in jouw Microsoft 365-tenant.

Geavanceerde AI-technologie

uWebChat maakt gebruik van geavanceerde AI-technologie om slimme reacties, realtime vertalingen en verbeterde gebruikersinteracties te bieden.

Naadloze integratie

UWebChat biedt de mogelijkheid om moeiteloos met verschillende platforms en tools te werken, waardoor het een veelzijdige en efficiënte keuze is voor bedrijven van elke omvang.