New: uWebChat Voice

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Februari 21, 2025

Integrated communications: uWebChat Voice

uWebChat ist mehr als nur ein Live-Chat-Bot. Es ist intelligent, smart, kompetent und spricht alle Sprachen der Welt.

Exciting new opportunities with uWebChat: integrate business telephony seamlessly!

We are thrilled to announce that our Teams-based telephony solution, formerly known as uCallManager, has been rebranded to uWebChat Voice. This rebranding marks a significant milestone in our journey to provide a more integrated and seamless communication platform for our customers.

What Does This Mean for You?

With uWebChat, you now have the opportunity to add business telephony to your communication platform, enhancing your ability to connect with clients, partners, and team members. Here’s how this new integration can benefit your business:

Unified Communication Platform

By integrating business telephony with uWebChat, you can manage all your communication channels from a single platform. This means no more switching between different tools for calls, chats, and meetings.

Enhanced Productivity

Streamline your workflows by having all communication tools in one place. This integration allows for quicker response times and more efficient collaboration, ultimately boosting your team’s productivity.

Verbessertes Kundenerlebnis

With business telephony integrated into uWebChat, you can provide a more cohesive and responsive customer service experience. Handle customer inquiries more effectively and ensure that no call or chat goes unanswered.

Scalability and Flexibility

Whether you’re a small business or a large enterprise, uWebChat’s telephony integration is designed to scale with your needs. Easily add or remove users and features as your business grows.

Kostengünstige Lösung

Reduce costs associated with maintaining multiple communication tools. With uWebChat, you get a comprehensive solution that combines telephony, chat, and video conferencing, all in one package.

How to Get Started

Getting started with uWebChat’s new telephony features is simple. Visit our uWebChat Voice page for more information on how to integrate these features into your existing setup. Our team is here to support you every step of the way, ensuring a smooth transition and helping you make the most of this powerful new tool.

Join the Future of Business Communication

We are excited about the possibilities that uWebChat’s telephony integration brings to our customers. Join us in embracing the future of business communication and take your connectivity to the next level.

uWebChat Voice features

Teams presence based call routing
Wallboard to manage queues
Interactive Voice Response
Callqueues
Agent priority’s
Multiple call hunting methods
Integration with business applications
Caller ID flexibility
Servicelevel dashboard
Callrecording
Shifts integration
Servicetimes and holidays

Meet the future of integrated communications

Auf der Mission, die intelligenteste und sicherste Live-Chat-Lösung zu werden

Erstklassige Sicherheit

Stellen Sie sicher, dass Ihre Unterhaltungen und Daten geschützt sind und nur in Ihrem Microsoft 365-Mandanten verfügbar sind.

Spitzentechnologie für künstliche Intelligenz

uWebChat nutzt modernste KI-Technologie, um intelligente Antworten, Echtzeitübersetzungen und verbesserte Benutzerinteraktionen bereitzustellen.

Nahtlose Integration

Dadurch können Sie mühelos mit verschiedenen Plattformen und Tools arbeiten, was uWebChat zu einer vielseitigen und effizienten Wahl für Unternehmen jeder Größe macht.