Leave a Message
When your company is closed or no agents are available you can use the Leave a Message feature in uWebChat. This offers your visitors the option to leave a message for your team.
A Teams message will be broadcasted to the group of agents (as specified in the uWebChat group). Whenever an agent becomes available he/she can acknowledge the message. Other agents can see that the message was acknowledged and by whom.
Leave a message matches your company branding, style items (colors/fonts) used in the uWebChat client will also apply for the Leave a Message rich card.