Another intelligent feature is now added to the uWebChat start conversation window. Now you can optionally add additional fields to this start window like company name, phone number, e-mail address or country. This enables your organization to better identify your visitor.
NEW: Customizable fields in the uWebChat start window
Now you can add additional fields to the uWebChat conversation window, where visitors can add additional information like e-mail, phone number, country or company name. Simply select the fields that are appropriate for your organization so your agents can easily identify your visitor.
You can even mark all or some fields as required. Visitors then need to enter the required information before starting a conversation.
NEW: Default group creation
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