by uWebChat Team | Jul 25, 2022 | #uWebChat
Our blogs Zulu added to real time translation in uWebChat uWebChat Team July 25, 2022 uWebChat Enterprise customers can add Zulu language to real time translation uWebChat uses the powerful Azure Cognitive Services for real time translation features. Microsoft...
by uWebChat Team | Jul 13, 2022 | #uWebChat
Our blogs Information fields added in new uWebChat release uWebChat Team July 13, 2022 Another intelligent feature is now added to the uWebChat start conversation window. Now you can optionally add additional fields to this start window like company name, phone...
by Saskia Loeff | Apr 22, 2022 | #uWebChat
Our blogs New uWebChat release has powerful new features Saskia Loeff April 22, 2022 The latest release of uWebChat; version 1.9.1.1 has some powerful new features and some important fixes. The following features & fixes are automatically available for all...
by Alexander Ter Meulen | Apr 16, 2022 | #uWebChat
Our blogs What does the future of customer service look like? Alexander Ter Meulen April 16, 2022 In recent decades, customer service centers took a great leap forward. The telephone turned out to be a successful way to answer questions from (potential) customers. In...
by Alexander Ter Meulen | Dec 15, 2021 | #uWebChat
Our blogs AI Chatbot Vs. Human Interaction: Who Wins? Alexander Ter Meulen December 15, 2021 The way we interact with each other seems to be changing every couple of years – which doesn’t exactly make things easy for customer service managers! Luckily, long-gone are...
by Alexander Ter Meulen | Dec 15, 2021 | #uWebChat
Our blogs Data-Driven Customer Journeys Alexander Ter Meulen December 15, 2021 Keeping customers happy doesn’t just mean dealing with their calls and queries. Customers expect businesses to make the process as pain-free as possible. They expect them to know who they...
