#uWebChat Archives - ​ uWebChat
Zulu added to real time translation in uWebChat

Zulu added to real time translation in uWebChat

Our blogs Zulu added to real time translation in uWebChat uWebChat Team July 25, 2022 uWebChat Enterprise customers can add Zulu language to real time translation  uWebChat uses the powerful Azure Cognitive Services for real time translation features. Microsoft...
Information fields added in new uWebChat release

Information fields added in new uWebChat release

Our blogs Information fields added in new uWebChat release uWebChat Team July 13, 2022 Another intelligent feature is now added to the uWebChat start conversation window. Now you can optionally add additional fields to this start window like company name, phone...
New uWebChat release has powerful new features

New uWebChat release has powerful new features

Our blogs New uWebChat release has powerful new features Saskia Loeff April 22, 2022 The latest release of uWebChat; version 1.9.1.1 has some powerful new features and some important fixes. The following features & fixes are automatically available for all...
AI Chatbot Vs. Human Interaction: Who Wins?

AI Chatbot Vs. Human Interaction: Who Wins?

Our blogs AI Chatbot Vs. Human Interaction: Who Wins? Alexander Ter Meulen December 15, 2021 The way we interact with each other seems to be changing every couple of years – which doesn’t exactly make things easy for customer service managers! Luckily, long-gone are...
Data-Driven Customer Journeys

Data-Driven Customer Journeys

Our blogs Data-Driven Customer Journeys Alexander Ter Meulen December 15, 2021 Keeping customers happy doesn’t just mean dealing with their calls and queries. Customers expect businesses to make the process as pain-free as possible. They expect them to know who they...