by Saskia Loeff | Apr 22, 2022 | #uWebChat
Our blogs New uWebChat release has powerful new features Saskia Loeff April 22, 2022 The latest release of uWebChat; version 1.9.1.1 has some powerful new features and some important fixes. The following features & fixes are automatically available for all...
by Alexander Ter Meulen | Apr 16, 2022 | #uWebChat
Our blogs What does the future of customer service look like? Alexander Ter Meulen April 16, 2022 In recent decades, customer service centers took a great leap forward. The telephone turned out to be a successful way to answer questions from (potential) customers. In...
by Alexander Ter Meulen | Dec 15, 2021 | #uWebChat
Our blogs AI Chatbot Vs. Human Interaction: Who Wins? Alexander Ter Meulen December 15, 2021 The way we interact with each other seems to be changing every couple of years – which doesn’t exactly make things easy for customer service managers! Luckily, long-gone are...
by Alexander Ter Meulen | Dec 15, 2021 | #uWebChat
Our blogs Data-Driven Customer Journeys Alexander Ter Meulen December 15, 2021 Keeping customers happy doesn’t just mean dealing with their calls and queries. Customers expect businesses to make the process as pain-free as possible. They expect them to know who they...
by Alexander Ter Meulen | Dec 15, 2021 | #uWebChat
Our blogs uWebChat Microsoft preferred solution Alexander Ter Meulen #uWebChat Preferred solutions are selected by a team of Microsoft experts and are published by Microsoft partners with deep, proven expertise and capabilities to address specific customer needs in a...
