Announced: message on away – ​ uWebChat

Announced: message on away

Today we announce the following new feature in uWebChat: “message on away”. This feature enables your customers to leave a message when your agents are offline (outside servicetimes).

The message will be posted to the agent group in MS Teams, displaying the details entered by the visitor (e-mail/name/etc.).

This new feature will be released in the September 2020 release.

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